Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
POWER HEAD RETURS:
No Returns are accepted After 7 Days
Items must be returned in the Original state received Uninstalled Un-opened
No Power Head is accepted for return after 7 days
No returns are accepted if Power Head Was Installed. all terms and conditions (SEE WARRANTY)
Boxes are amply sized and your items are well-protected.
All power heads, Cylinder heads , And any other heavy items Over 150lbs are shipped Freight Usually ships within 3 days depending on shipping company booking time, all Freight Heavy items will be shipped only by truck freight and will be shipped to commercial address only, if customer request to deliver to residential address the cost will be applied to total ticket value
Customers also have the choice to avoid those charges by having the units delivered to local terminal.
CANCELLATIONS & REFUNDS
iF any motor is cancelled and refund is requested after payment has been made over 3 days
1 a stoking fee will be applied to you refund
2. if motor has been put on hold for customer a fee will be applied before refund is issue
LIST OF CHARGES IF REFUND IS REQUESTED AFTER PAYMENT HAS BEEN POSTED FOR 3 OR MORE DAYS
1 engines power heads $250 dollar re-stocking
2 hold fee (if motor was reserved on hold for customer ) $200 for release of engine
3 paperwork and company access fee $150
THIS FEES ARE SET FOR ANY REQUEST FOR REFUND AFTER PAYMENT HAS BEEN COLLECTED BY CREDIT CARD
NO FEES WILL BE PARDON, PLEASE IF YOU DO NOT WANT THIS CHARGES DO NOT ASK FOR REFUND OR DO NOT PURCHASE ENGINE
ALL RULES APPLY